Market-leading fire smoke odour removal

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UK leaders in smoke odour removal

A property fire not only causes significant physical damage, but the smoke can also have a lasting effect on health if it’s not neutralised properly by professionals.

With years of experience in dealing with the aftermath of property fires, we understand both the physical and emotional disruption it can create. That’s why you need a market-leading fire smoke odour removal company who understands the emotional impact of a property fire and can remove any smoke odour fast.

At Ideal Response, we give you peace of mind should you be affected by damage caused by fire and smoke. We do this by providing a market-leading fire smoke odour removal service, delivered by experts, at the speed you need, which minimises disruption to your everyday.

Unlike the competition, we’re an exclusive partner of BIOSWEEP® who are one of the industry leading air and surface decontamination technology companies. This helps to make our fire smoke odour removal the most reliable within the UK.

Once you’ve contacted one of the Ideal Response team for our fire smoke cleaning service, we’ll be able to attend your property in a few hours to start the smoke odour removal process.

What you can expect 

Depending on the severity of the damage caused by smoke, a typical approach to smoke damage cleaning would be:

  1. Key incident details: When you contact one of the team for our fire smoke odour removal service you will be asked to provide some key information. This includes a description of the damage (including images), the size of the area and the location of the property. Once the cost estimate has been agreed, a date for the fire smoke odour removal will be confirmed.
  2. Survey & stabilisation: An expert fire and smoke damage surveyor will arrive on site to assess the affected area and plan the best course of action for the fire smoke odour removal stage. As part of this process, the surveyor will also assess the safety of the site before any technicians start cleaning areas affected by smoke.
  3. Waste & storage: Both household and commercial items can either get damaged beyond repair or be lucky enough to be restored to good-as-new. Any items that can’t be restored will be removed from the property and carefully disposed of. We are licensed upper-tier waste carriers which means we are fully licensed and capable of handling and disposing of all forms of waste. Items that can’t be saved, will be disposed of in an environmentally responsible way.
  4. Fire smoke odour removal: Once the property has been cleared, we will begin to clean the property of ash, soot, and smoke damage. All surfaces will be professionally cleaned using a combination of industry-leading cleaning chemicals and equipment. Our technicians will check every possible area to guarantee that the property is left completely clean. As part this process, we use the latest in HEPA-filter technology to ensure no particles re-enter the air in the property during the smoke damage cleaning phase.

    To completely remove fire smoke odour, we provide you with an option to use BIOSWEEP® technology which is considerably more effective than traditional Thermal Fogging. This guarantees 100% smoke odour removal.
  5. Reporting: Once the fire smoke odour removal process is completed, you will receive a comprehensive report covering all of the work that has been carried out in a way that meets any insurance requirements.

We work towards reducing the need to strip out elements that may have been affected by a fire. This is in line with the requirements of insurers and our commitment to sustainability and Net Zero.

★ ★ ★ ★ ★
Sylvia Clark,

“Ideal Response rose to the challenge. On more than one occasion they had to work over a weekend, completing the work in order for the department to be up and running first thing Monday morning. Work was then checked and signed off as satisfactory.”

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