The Problem
In May 2020, a devastating fire broke out at Viridor’s Polymer Recycling Plant in Rochester, causing extensive damage to its 45-square-metre facility. As a major UK provider of commercial waste management services, including polymer recycling, the disruption had a significant impact on operations.
The fire, believed to have been caused by a lithium battery caught fire in one of the plant’s 200 conveyor sections, severely damaged the roof, ground floor, and high-level machinery. This rendered the site unsafe and required immediate and comprehensive fire cleaning and restoration.
Fires in commercial properties are more common than many realise. According to UK Home Office data, there were over 5,000 fires in industrial premises in 2022, with electrical faults and improper waste disposal among the leading causes. The aftermath of these types of incidents often includes toxic residue, structural instability, and operational delays, all of which Viridor faced.
The Solution
We were contacted to deliver a comprehensive fire cleaning solution. To help Viridor’s management visualise the achievable results, we conducted an initial test clean. This showcased the level of decontamination we could provide and allowed for an accurate estimation of the programme’s timeline. Given the scale of the damage and the plant’s critical operational importance, a precise plan was essential.
Mobilisation and Execution
Once approved, our team mobilised within three working days and initiated a planned six-week cleaning programme. The task was extensive and included:
- Roof and machinery decontamination: Removing fire-damaged sections of the roof and high-level plant areas.
- Waste and residue removal: Clearing accumulated waste and ensuring the site was free of toxic residues such as chlorides, which can corrode machinery.
- Water and power management: Overcoming challenges by installing two four-tap manifolds to ensure sufficient water pressure for cleaning equipment.
- Collaborative effort: Partnering with Novatec Engineering Ltd and Viridor Waste Recycling to coordinate scaffolding, welding, and the reinstallation of plant sections alongside fire alarm and lighting replacement.
Throughout the process, we ensured we adhered to strict health and safety standards, ensuring the site remained compliant with Construction Design and Management (CDM) regulations.

The Result
The fire cleaning programme was completed in just over five weeks, exceeding expectations and enabling Viridor to accelerate their electrical repairs and reopen the facility sooner than anticipated. The site was fully decontaminated, with chloride tests confirming the removal of all harmful residues.
This outcome not only restored the plant to operational standards but also reassured Viridor’s management team that the facility was safe for employees and compliant with industry regulations.
The aftermath of a fire can leave hazardous residues that compromise health, safety, and equipment longevity. Professional cleaning ensures thorough decontamination, minimises downtime, and supports regulatory compliance.
Need fire cleaning support? Talk to us.