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Case Studies

High net worth property with a large gravel driveway with blue skies overhead.

Oil spill clean-up for high-net-worth property

The Problem: Emergency oil spill at a historic property When an oil spill occurs at a high-net-worth property, the consequences go far beyond environmental concerns, health risks, property devaluation, and legal liabilities quickly come into play. Ideal Response was appointed...

4 minute read
A cleaning technicians jet washing a fire damaged commercial property from an elevated walk way.

Fire cleaning at major commercial facility in Kent

The Problem In May 2020, a devastating fire broke out at Viridor’s Polymer Recycling Plant in Rochester, causing extensive damage to its 45-square-metre facility. As a major UK provider of commercial waste management services, including polymer recycling, the disruption had...

3 minute read
Commercial office lighting surrounded by clear signs of water damage.

Commercial flood damage restoration for universal house management

The Problem In November 2011, Universal House, a prominent commercial office building in London, suffered extensive flood damage following the sudden rupture of a rooftop water tank. The water poured through three floors of the property, inundating key office areas...

3 minute read
The window of a a domestic property in Hove, England.

Urgent black mould removal in a HMO property

The Problem A landlord managing a six-bedroom HMO property in Hove contacted us about persistent mould issues in three ground-floor bedrooms. Despite the property being fully refurbished, black mould growth was affecting the ensuite bedrooms, posing risks to tenant health...

3 minute read
A room full of black flight cases, one is open and full of music equipment.

Commercial mould remediation for stage technologies

The Problem  During shipment from New Zealand, 60 flight cases were saturated by a hurricane and stored in conditions perfect for mould growth. The warm, damp environment facilitated rapid colonisation, with mould thriving on the organic materials within the cases....

3 minute read
A microscopic view of mould and mould mites.

Domestic mould mite infestation in Kent

The Problem Our client faced a significant challenge when their apartment became infested with mould and mould mites (Tyrophagus putrescentiae) after being stored in a facility for eight weeks. Mould growth had spread extensively, attracting mites that thrive on mould....

3 minute read
Thermal image of a basement using an infrared camera, showing the temperature difference where the flood is located.

Domestic flooded basement cleanup in South-West London

The Problem A property in south-west London experienced significant flooding in its basement, requiring a professional flooded basement clean-up service. The cause of water ingress was unclear, with potential issues ranging from a faulty sump pump to a breach in...

3 minute read
A floor and wall with extensive black mould growth covering both.

Domestic mould remediation in Norfolk

The Problem A homeowner in Norfolk discovered a pervasive musty smell coming from one of the bedrooms in their property. After investigating further and removing the back panel of a wardrobe, they uncovered a significant mould infestation growing behind it....

4 minute read

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