Discreet Hoarder cleaning services

If you’re looking for a specialist cleaning company for hoarders, you’re in the right place. Our highly trained technicians understand the emotional challenges faced by individuals struggling with hoarding. That’s why our hoarder cleanup service is respectful, non-judgemental and delivered with the highest levels of empathy. Our hoarder cleaning service is incredibly comprehensive, because it not only tackles the hoard, but also removes any hazardous materials too.

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A sensitive hoarder cleaning service delivered empathetically

A reliable hoarding cleaning company understands the psychological nuances associated with hoarding disorder. It’s not a decluttering service, it’s deeper than that. Here’s what makes us a great choice for helping you or someone you know with a hoarding clean up:

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Empathetic approach: No matter who you talk with at Ideal Response, we always take a considered and empathetic approach when overcoming hoarding challenges.
Experience counts: We’ve helped 100s of people affected by the impact of hoarding throughout the UK.
It's personal: Every hoarder clean is different. That’s why we personalise our approach to get the best results.
Peace of mind: From the moment you call, we’ll guide you through the hoarder cleaning process, so you’re not left with any uncertainty.
Professionally trained: We are CHAS and N.A.C.S.C. accredited and our teams are trained to deliver the service with sensitivity in mind.
Discretion assured: We always arrive on site in a plain white van, and no uniform.

DMK drying equipment being installed by a technician inside of a building development.

A sensitive approach to hoarder cleanup

From the first call to the delivery of the clean, each stage is treated with respect and sensitivity.

Step 1

Your first call to our team

Every call is treated with respect and empathy. We’ll ask a few questions and may request some photos to show the affected areas. This also helps us to accurately scope out the work to be done.

Step 2

Quote and schedule

We’ll send you a quote based on the information you have provided us. Once you’re 100% happy and you make payment, we’ll schedule the job at a convenient time for you.

Step 3

Site assessment and cataloguing

Upon arrival, we’ll assess the site to ensure the safety of our team prior to removing all items from the property. Precious effects or items of emotional value are catalogued and stored safely. We work at the pace agreed with the hoarder and their family to ensure they’re comfortable.

Step 4

Thorough decontamination

Properties containing a hoard can often be hazardous to health and require deep cleaning and decontamination. We use a combination of HEPA Vacuums, ULV Foggers and manual cleaning to ensure the property is clean, hygienic and safe.

Step 5

The final check before we leave

Before we leave, we’ll check that you are happy with the finished job and make sure that all of your precious items are returned safely.

For expert support, talk to one of the team.

Hoarder cleaning services: Frequently asked questions

What is a hoarder cleaning service?

A hoarder cleaning service involves the safe removal of excess items, deep cleaning and sanitisation of a property affected by hoarding. Hoarder cleaning is incredibly comprehensive, because it not only tackles the hoard but also removes any hazardous materials. We handle the process with sensitivity, ensuring compliance with UK health and safety standards.

Do you offer discreet hoarder cleaning services?

We certainly do. We provide a fully confidential service with unmarked vehicles and discreet staff to protect your privacy. Our team is trained to always work with compassion and respect.

How long does a hoarder cleanup take to complete?

The time required depends on how severe the hoarding is. However, on average, most hoarding jobs take between one and three days to be complete. We offer a free assessment to provide an accurate estimate.

Can you help with biohazard waste in hoarder properties?

Yes, we are industry accredited and fully equipped to safely remove and dispose of biohazards such as mould, faeces, expired food and pest infestations in accordance with UK waste disposal laws.

What’s the difference between a hoarder cleaning service and a decluttering service?

Hoarder cleaning and decluttering are similar because they improve living conditions, but very different in their approach. Hoarder cleaning is considered much more comprehensive and the go-to option if there are hazards to health and requires deep cleaning and decontamination. However, if it’s just help needed to manage possessions then a decluttering service is ideal.