Hotels and B&B's

From budget B&B’s right through to luxury five-star hotels, the same challenges are faced to keep your reputation intact. If cleanliness or hygiene levels are questioned by guests, your bottom line can be significantly affected – from bad reviews to refund requests. At Ideal Response, we have extensive knowledge of keeping hotels in top condition.

Common Services we offer to Hotels

First impressions count. From the moment a guest pulls into your car park, they’re making judgements and assumptions about their stay. By paying attention to everything from your car park and the exterior of your building, right through to upholstery and lingering odours, you can influence a guests experience.

Kitchen Cleaning

Any business that prepares or sells food is subject to strict food hygiene guidelines and failure to comply with these can result in hefty fines, damage to reputation, and even prosecution. It is extremely rare to find a hotel or B&B that doesn’t offer some form of food or drink for guests so it’s important that you are doing everything you can to keep your kitchen compliant.

E.Coli, Staphylococcus bacteria, as well as viruses and fungi are all risks in a commercial kitchen setting. These have the potential to make customers seriously ill and just one episode of food poisoning can have a significant impact on your reputation.

While daily cleaning will help keep your hotel kitchen safe and compliant, sometimes extra help is needed. Using state of the art technology and techniques, we can efficiently clean those hard to reach and often overlooked areas such as ceilings, vents, high shelving units, grates and drains, which can all harbour grease, fat, and dust. Not only are these the perfect breeding grounds for harmful bacteria, but they’re also serious fire risks.

Hygiene Cleaning

Should you have a guest suffer from food poisoning, Norovirus, or even the flu, you don’t want to unnecessarily put other guests at risk. Not only is human health at risk, but so is your reputation. You do not want your establishment to be remembered as the place where everyone spent their holiday sick.

At Ideal Response, we can offer hygiene cleaning in response to such incidents. While daily cleaning of your hotel or B&B is vital to help keep the spread of germs and illnesses under control, there are extra measures you can take. Air and Surface Defence from Ideal Response can help keep your surfaces safe for up to twelve months.

A physical barrier of carbon chains is created, which point up like tiny swords, penetrating any microbe which lands on the surface. This action prohibits any bacteria, viruses and mould from growing on the treated surface. After treatment, surfaces can be cleaned as usual without the Air and Surface Defence being washed off.

Brick and Stone Cleaning

First impressions count. And this extends to the exterior of your building and the impression you want to present to guests as they arrive for their stay with you. A clean building, free of general dirt and grime, bird droppings and algae significantly increases kerb appeal and your guests’ sense of value for money.

Not only that, but having a thorough clean of your brick and stonework can help identify any maintenance issues. If deposits are left to build up on the external brick or stonework, then cracks, gaps and missing pointing can be hidden during maintenance checks. These gaps and cracks can go on to cause penetrating damp issues, causing significantly more damage and cost to resolve.

Brick and stone cleaning from Ideal Response uses industry-leading technology which can efficiently clean your building without causing any damage to the substrate. What’s more, we’ll work with you to arrange suitable times to complete the work, minimising disruption to you and your guests.

Car Park Cleaning

Just like the exterior of your hotel, your car park plays a significant role in generating first impressions and building consumer confidence. While guests may not necessarily notice a clean car park, they are guaranteed to notice a dirty and neglected looking one.

If a guest pulls into your car park and it looks neglected, covered in litter, bird droppings and general grime, it will make them question the cleanliness of the rest of the hotel. Additionally, a neglected looking car park can raise concerns over the security of leaving vehicles on your premises, making guests feel uncomfortable and anxious about their stay.

Car park cleaning doesn’t have to be disruptive. With state of the art technology, we can efficiently clean entire car parks with minimum disruption and we will even programme works to be completed on days and at times that suit you and your particular needs.

Other ways we can help:

• Algae Removal
• Mould Removal