trusted basement flood cleanup services

We understand how stressful an unexpected basement flood can be. It can be disruptive to both domestic and commercial properties and, if left unchecked, it can cause some serious issues down the line. That’s where we come in. Our team of expertly trained technicians will quickly and effectively remove the water from your basement and use specialist drying technology to bring it back to its pre-incident condition in a flash.

Don’t delay – every second counts

Why trust our basement water removal service?

When it comes to basement flood clean up, you need a trusted expert that can safely restore your basement without causing further damage. Here are some reasons why we’re the experts you can trust:

Restore your basement fast – call us 24/7

Tailored approach: Your property is unique and so are your circumstances. Our approach is too.
Rapid response: We’re available 24/7 and respond fast to limit damage and restore peace of mind quickly.
Friendly approach: We understand how stressful a flooded basement can be, that's why we make sure to guide you through the process from start to finish.
Trusted professionals: All our technicians are extensively trained and fully accredited to deliver the best basement flood clean up.
Insurance-friendly: Dealing with your basement flood through insurance? No worries, our process is designed to work seamlessly with insurance providers for both major and minor loss claims.
Peace of mind: From first contact to your basement water removal being completed, we handle everything, so you don’t have to.

DMK drying equipment being installed by a technician inside of a building development.

Our proven basement flood clean up process

If you’re dealing with a flooded basement, you’ll be in safe hands with us. We don’t just remove the water and leave you with a damp and musty basement, we carry out a unique flooded basement cleanup process designed to remove the water, dry it and return it to its pre-flood condition. Here’s what you can expect:

Step 1

Initial chat

Contact one of our team and fill us in on the details of your basement flood, like how bad it is, where your property is located and when the flood occurred. During this stage we’ll need you to send us over a few pictures and floor plans to help paint a better picture for our experts to work from.

Step 2

Scheduling your service

Next, we’ll schedule a time and date that best suits you for your basement flood cleanup service to take place.

Step 3

Creating your unique programme

Once we have all the details we need, our experts will put together a unique flooded basement cleanup programme. The programme will be designed to deliver you the best results in the least time possible, while ensuring the safety of your property.

Step 4

Water removal and drying

Our team of experts will arrive on site and carry out the pre-planned basement water removal programme. This will begin with an assessment of the basement, followed by water removal using various tools. Once all remaining water has been safely removed, our team of experts will initiate the drying phase of the service and bring your basement back to a safe moisture level.

Step 5

Final check

Before we leave, we’ll carry out various tests and measurements to confirm that your basement is back at a safe moisture level – another job well done on our part.

Start the basement cleanup process today

Basement flood cleanup: Frequently asked questions

Can I do basement flood cleanup on my own?

Although it is possible for you to clean up your flooded basement yourself, we don’t recommend it. Flooded basements cleanup is a complex process and if done incorrectly can cause secondary damage. Calling in experts is essential, we have the knowhow, experience and tools needed to safely complete the work and prevent any more damage occurring over time.

How does a professional basement flood cleanup service benefit me?

If left untreated a basement flood can cause some serious issues to your property. If there is a lot of water, the pressure it creates on the walls of your basement can lead to structural damage if removed too quickly. Without the expert knowledge and tools we possess, it will be hard to restore your basement to its original condition without causing more damage. Our experts solve the problem in the shortest amount of time that guarantees results and the safety of your property.

How quickly do Ideal Response respond?

We are available 24/7 and can be on site within 24 hours for emergencies. The faster we’re there the less damage will occur.

What steps are included in the basement water removal service?

From water removal to advanced drying and sanitisation, we will leave your property as close to its pre-incident condition as possible. Mitigating any risk of secondary damage occurring.

Call us today – your basement won’t fix itself